Accessibility Statement
This site should be usable by everyone, including people who navigate by keyboard or use a screen reader. Here is what was done, what was tested, and what is still imperfect.
Last reviewed August 22, 2026.
The standard we target
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Accessibility is not a one-time task, and this statement is updated when the site changes.
What has been built in
- Semantic HTML with real landmarks, one H1 per page, and headings in order
- A skip-to-content link and a visible focus outline on every interactive element
- Navigation, menus, and the FAQ accordions operable by keyboard alone
- FAQs built with native disclosure elements, so answers are present in the page whether or not they are expanded
- Descriptive alternative text on meaningful images, and no alt text on decorative ones
- Text and interface colors checked against the 4.5:1 contrast requirement
- Tap targets sized for touch, and a persistent call button on phones
- Reduced-motion preferences respected: the ambient hero video does not load when you have asked your device to reduce motion, and animation is suppressed
- No autoplaying audio anywhere, and no video that starts without you asking
- Layout that reflows to 320px without horizontal scrolling
How it was tested
Every page was checked with automated accessibility testing (axe-core, WCAG 2.0 and 2.1 A and AA rulesets) at five viewport widths from 360px to 1680px, together with keyboard navigation and contrast checks. Automated testing catches a good share of issues but not all of them, which is why the next section matters.
Known limitations
- The embedded Google map on the contact page is third-party content we do not control and may not fully meet these standards. The same address, phone number, and a plain directions link are on the page as text, so the map is never the only route to the information.
- Patient videos do not yet carry captions or transcripts. This is a real gap for deaf and hard-of-hearing visitors and it is on the list to fix. In the meantime, call the office and we will describe anything in a video.
- The site has not yet been tested end-to-end with a screen reader by a user of assistive technology. Automated testing is not a substitute for that.
Found a barrier?
If any part of this site is difficult to use, tell us and it will be fixed, and we will give you the information another way in the meantime. Call (704) 978-7790 or email info@dsmoc.com with the page and what happened. We aim to respond within two business days.